# ealytics: full site text > One senior team runs your IT and cloud, builds your software, automation, and AI agents, and keeps your books and reporting in sync: the two functions you cannot afford to get wrong, without stitching together separate vendors. ealytics is an IT engineering and finance services firm with offices in New York (United States), Zurich (Switzerland), and Pristina (Kosovo). Contact: info@ealytics.io. The site is available in English and German (https://ealytics.io/de). Hours: Mon to Fri · 8am to 6pm ET. Zurich & Pristina teams on CET. ## About URL: https://ealytics.io/about Most companies get stuck between an IT vendor who only closes tickets and a finance team that cannot touch the systems. We do both: one team for your infrastructure, your platforms, and the numbers running through them. **Engineers and accountants on one team**: A system change ends up running in production and reflected in your ledger, not just in a slide deck. **Three offices, one team**: Senior oversight in New York and Zurich, with an operational delivery team in Pristina that costs less than a full US or Swiss bench. **We recommend what fits, not what pays us**: From your cloud stack to your accounting tools: we recommend what fits your stage and size, not what pays us to resell it. How we work: - Systems and books kept current daily - Senior reviewers on every engagement - Fixed fee scopes, no surprise invoices - Documented controls, always audit ready - Quarterly business reviews with KPIs - Onboarding in the same week for new clients ## Who we support Startups, growing businesses, and established companies that need stronger operating capacity without immediately building larger internal teams. - Growing faster than their internal systems and processes - Operating with limited IT or finance leadership - Preparing for an audit, financing, or expansion - Dealing with recurring infrastructure or reporting problems - Replacing fragmented vendors and manual processes - Reducing dependency on one overstretched employee ## IT and software URL: https://ealytics.io/#it From helpdesk to cloud architecture to custom software: run as a managed service by senior engineers, on fixed fee scopes with no surprise invoices. **Managed IT & Cloud Infrastructure**: We keep your environment stable so your team can work without downtime. From helpdesk to cloud cost control, we run IT as a managed service, not a call you make after something breaks. Includes: Cloud administration (AWS · Azure · GCP), Security & patch management, Monitoring, backup & recovery, Network & identity management. **Software, Data & Automation**: We build and maintain the tools that connect your systems and cut manual work. Our engineers sit next to our finance team, so the automations we ship understand the accounting they touch. Includes: Custom application development, AI agents & workflow automation, DevOps & CI/CD pipelines, Data pipelines & integrations. A modern, opinionated stack. We standardize on tools we trust, so our team moves fast and your setup is easy to hand off. Engineering practices: - AI Engineering (https://ealytics.io/ai-engineering): Agents that answer, automate, and operate - DevOps Engineering (https://ealytics.io/devops-engineering): Ship faster, break less, roll back in minutes - Network Engineering (https://ealytics.io/network-engineering): Connectivity your team stops thinking about - Systems Engineering (https://ealytics.io/systems-engineering): Servers, storage & backups that hold ## Accounting and finance URL: https://ealytics.io/accounting-solutions Five services. Hire one or combine them into a full finance function. The team that keeps your books sits next to the engineers who run your systems. **Accounting & Bookkeeping** (Daily ledger, payroll, reconciliations.): Full cycle bookkeeping from a dedicated team, with senior review on every close. Updated daily so your numbers are never a month behind. Deliverables: Daily ledger maintenance, Monthly close & financials, AP / AR management, Payroll & 1099s, Bank reconciliations, Sales tax filing. **Financial Planning & Analysis** (Budgets, forecasts, scenario modeling.): Driver based budgets, rolling forecasts, and scenario models tied to your operating data, so you can test pricing, hiring, and fundraising before you commit. Deliverables: Annual budgets, 13 week cash forecasts, Scenario & sensitivity analysis, KPI dashboards, Board reporting packages, Variance analysis. **Fractional CFO Services** (Executive finance leadership on demand.): A senior CFO for a fraction of a full time salary, in the room for fundraising, board reporting, and the decisions that matter. Deliverables: Investor & board reporting, Fundraising & pitch support, Bank & lender relationships, Audit coordination, Tax strategy oversight, M&A diligence support. **Financial Consulting** (Process, controls, audit readiness.): Process design, internal controls, and audit readiness reviews that find what breaks as you grow, before your auditors or investors do. Deliverables: Process & control documentation, SOX lite readiness, GAAP / IFRS advisory, Revenue recognition (ASC 606), Audit prep & support, Policy library. **Managerial Financing Consulting** (Capital structure, funding, lender readiness.): Advice on how to fund growth: the right mix of debt, equity, and internal cash, prepared and presented so banks, lenders, and investors say yes. Deliverables: Capital structure review, Financing options analysis, Bank & loan applications, Business plans for lenders, Covenant & liquidity monitoring, Working capital optimization. ### FAQ **What accounting work can we outsource to ealytics?** Anything from full cycle bookkeeping (daily ledger, monthly close, AP/AR, payroll, reconciliations) to FP&A, fractional controller and CFO services, financial consulting, and managerial financing consulting. Each service stands alone; most clients start with one and add from there. **How quickly can you take over our books?** Accounting engagements start the same week as the discovery call. You get a named team, a fixed fee scope, and senior review on every close from the first month. **What does a fractional CFO cost compared to a full time hire?** A fraction of a full time executive salary. The scope is fixed fee and agreed up front: investor and board reporting, fundraising support, audit coordination. The cost is known before the work starts. **Do we have to switch accounting tools to work with you?** No. We work in your existing stack and only recommend a change when it clearly fits your stage and size. We recommend what fits, not what pays us to resell it. **Can you get us ready for an audit?** Yes. Financial consulting covers process and control documentation, SOX lite readiness, GAAP/IFRS advisory, revenue recognition under ASC 606, and practical audit preparation and support. ## AI Engineering URL: https://ealytics.io/ai-engineering AI agents that do real work in your business. We design, build, and operate AI agents that answer your customers, support your team, and automate the back office. Securely, with human oversight, on a fixed fee scope. ### Services **AI Readiness Assessment & Roadmap**: We map your workflows, data, and security posture, then identify the two or three places where an AI agent pays for itself: a fixed fee roadmap, not a slide deck. Includes: Workflow & Data Audit, Use Case Prioritization, Security & Compliance Review, Roadmap Based on ROI. **Custom AI Agent Development**: Agents built into the tools you already use (your helpdesk, CRM, Slack or Teams) that resolve tickets, answer questions, and complete multistep tasks. Includes: Customer Support Agents, Internal Knowledge Agents, Workflow & Process Agents, CRM & Helpdesk Integration. **AI for IT Operations**: Agents on top of the monitoring stacks we already run: correlating alerts, triaging tickets, and executing runbook steps before an engineer gets paged. Includes: Alert Correlation & Triage, Automated Runbook Execution, Ticket Classification, Anomaly Detection. **Finance & Back Office Agents**: Built by our engineers, supervised by our own accounting practice: agents for invoice processing, reconciliation prep, and reporting that understand the ledger they touch. Includes: Invoice & AP Processing, Reconciliation Preparation, Expense Categorization, Reporting Automation. **Managed AI Operations**: We keep your agents accurate, safe, and cost efficient after launch: monitoring, evaluation, model updates, and governance as a managed service. Includes: Quality & Cost Monitoring, Evaluation & Guardrails, Model & Prompt Updates, Usage & Governance Reporting. ### Typical engagements **Customer Facing Agents**: Support agents that resolve routine tickets end to end, escalate cleanly to humans, and keep your CRM updated, around the clock. **Employee Facing Agents**: An internal assistant that knows your documentation, policies, and systems, so your team stops searching and starts asking. **Operations Agents**: Background agents that process invoices, route approvals, reconcile data between systems, and prepare reports on schedule. ### Technologies Anthropic Claude, OpenAI, Azure AI Foundry, AWS Bedrock, Google Vertex AI, LangGraph, n8n, Copilot Studio ### Credentials and safeguards Security Review, Scoped Permissions, Human in the Loop, Audit Trails, Privacy by Design ### Entry engagement: AI Pilot Sprint (Fixed fee · 4 weeks) The first paid step after the free readiness assessment: we take your use case with the highest ROI and turn it into a working agent your team can use and measure. Not a demo, not a slide deck. Deliverables: - One working agent for your top use case - Evaluation suite & guardrails - Security review & audit logging - Go or no go ROI report for scaling Priced on the assessment call. If the pilot doesn’t clear the ROI bar, you keep the findings and stop there. ### FAQ **What is an AI agent, and how is it different from a chatbot?** A chatbot answers questions; an agent completes tasks. It connects to your systems (helpdesk, CRM, ERP, monitoring) and executes multistep work like resolving a ticket, processing an invoice, or preparing a report, with human approval wherever you want it. **Where should we start with AI in our company?** With the free AI readiness assessment. A senior engineer reviews your workflows, data, and security posture and sends back a one page diagnosis of the two or three use cases where an agent pays for itself, including an honest note to wait if your data is not ready. **How do you keep AI agents safe and accurate?** Every agent ships with guardrails: scoped permissions, human in the loop approval for sensitive actions, evaluation suites that test accuracy before and after every change, and full audit logs. Managed AI operations keeps monitoring quality and cost after launch. **Which AI platforms do you work with?** Anthropic Claude, OpenAI, and the cloud AI platforms (Azure AI Foundry, AWS Bedrock, and Google Vertex AI), plus orchestration tooling like LangGraph and n8n. We are vendor neutral and recommend what fits your stack, budget, and data residency requirements. ## DevOps Engineering URL: https://ealytics.io/devops-engineering Ship every week without fearing the deploy. If releases take a weekend, rollbacks are improvised, and one engineer holds the whole pipeline in their head, we fix that. CI/CD, containers, and infrastructure as code, delivered on fixed fee scopes by senior engineers. ### Services **CI/CD Pipeline Automation**: Manual deployments are slow, error prone, and depend on whoever remembers the steps. We automate build, test, and release so shipping becomes routine instead of an event. Includes: Jenkins & GitLab CI, GitHub Actions, Automated Testing, Release Management. **Docker & Kubernetes**: “Works on my machine” is not a deployment strategy. We containerize your applications and run them on orchestration that scales up and rolls back without drama. Includes: Container Strategy, Kubernetes Clusters, Helm Charts, Service Mesh. **Infrastructure as Code**: If your infrastructure lives in one person’s memory and a wiki page, every change is a gamble. We move it into code: versioned, reviewable, and rebuildable from scratch. Includes: Terraform, Ansible, CloudFormation, Pulumi. **Cloud Platform Integration**: Cloud bills grow quietly, and architectures rarely get revisited. We integrate and correctly size your cloud platforms so you pay for what you actually use. Includes: AWS, Azure, Google Cloud, Multicloud Strategy. **Monitoring & Logging**: When something breaks at 2am, guessing is expensive. We build observability that shows what broke, where, and why, before your customers tell you. Includes: Prometheus & Grafana, ELK Stack, DataDog, Alert Management. ### Technologies Jenkins (CI/CD), Docker (Containers), Kubernetes (Orchestration), Terraform (IaC), Ansible (Automation), AWS (Cloud), Prometheus (Monitoring), GitLab (DevOps Platform) ### Entry engagement: Delivery Pipeline Audit (Fixed fee · 2 weeks) The first paid step after the free consultation: a senior engineer maps your path from commit to production, measures where releases stall or fail, and reviews what your infrastructure actually costs. Deliverables: - Value stream map from commit to production - Pipeline friction & failure rate findings - Infrastructure cost review - Prioritized automation roadmap Priced on the free consultation call. If your pipeline is already in good shape, the audit says so and stops there. ### FAQ **What results can we expect from a DevOps engagement?** Every scope is written against measurable targets: typically around 50% faster deployment cycles, a 99.9% deployment success rate, and 20 to 30% lower infrastructure spend from sizing to actual use. We baseline your numbers on day one and report progress against them in the quarterly review. **Which DevOps tools do you work with?** Jenkins, GitLab CI, and GitHub Actions for CI/CD; Docker and Kubernetes for containers; Terraform, Ansible, CloudFormation, and Pulumi for infrastructure as code; Prometheus, Grafana, the ELK stack, and Datadog for observability, on AWS, Azure, and Google Cloud. **Can you improve our existing pipeline instead of replacing it?** Yes. We start from what you have, fix the stages with the most friction first, and migrate tooling only where it clearly pays for itself. You approve a fixed fee scope before anything changes. **Do you hand the pipeline over or keep running it for us?** Your choice. We document everything and hand over cleanly to your team, or stay on for managed operations with monitoring, alerting, and quarterly reviews. Many clients start with a project and keep us for operations. ## Network Engineering URL: https://ealytics.io/network-engineering A network your team stops thinking about. Dropped calls, dead Wi-Fi zones, slow transfers between sites, outages that stall the whole office. We design, fix, and monitor networks so those problems stop recurring. Built for growing companies, run by certified senior engineers. ### Services **Network Architecture & Design**: Your network grew one quick fix at a time, and nobody has a current diagram. We redesign it for how your business actually runs: documented, redundant, and ready for the next site or the next fifty hires. Includes: Topology Planning, Capacity Planning, Redundancy Design, Documentation. **LAN/WAN Configuration**: Slow transfers between offices, VPNs that drop, Wi-Fi that dies in half the building. We configure and optimize your local and wide area networks so every location feels like one office. Includes: Switch Configuration, VLAN Setup, WAN Optimization, SD-WAN Implementation. **Routing & Switching**: When one department’s traffic can slow down or even take down another’s, segmentation is overdue. We implement routing and switching that keeps traffic flowing, and contained, as you grow. Includes: Dynamic Routing (OSPF, BGP), Layer 2/3 Switching, Load Balancing, QoS Implementation. **Network Security**: A flat, unmonitored network is one phishing email away from a very bad week. We lock down the perimeter and the inside: firewalls, VPN access, access control, and intrusion detection. Includes: Firewall Configuration, VPN Setup, Network Access Control, Intrusion Detection. **Performance Monitoring**: Most companies learn about outages from their users. Our monitoring catches degradation before it becomes downtime, with real alerts, not dashboard noise. Includes: 24/7 Monitoring, Traffic Analysis, Performance Metrics, Alerting Systems. ### Typical engagements **Multi Site Networks**: Offices, warehouses, and remote teams connected as one reliable network, with cutovers planned around maintenance windows, not your working hours. **Cloud & Hybrid Networks**: Local and cloud resources integrated so your team stops caring where a workload lives, and your data takes the fastest safe path between them. **Office & Campus Networks**: Wireless that covers the whole building, guest and IoT traffic kept separate from company data, all managed from one console. ### Technologies Cisco, Juniper, Fortinet, Palo Alto, Aruba, Meraki, F5, SolarWinds ### Credentials and safeguards CCNA, CCNP, JNCIA, NSE, PCNSE ### Entry engagement: Network Resilience Audit (Fixed fee · 2 weeks) The first paid step after the free assessment: a senior engineer maps your topology, tests your failure points, and reviews your security posture, so every recommendation is grounded in your actual network, not a template. Deliverables: - Current state network map - Inventory of single points of failure - Security posture findings - Prioritized, costed remediation roadmap Priced on the free assessment call. If the audit finds nothing worth fixing, we tell you that too. ### FAQ **What does a network engineering engagement look like?** It starts with a free network assessment: a senior engineer reviews your topology, capacity, redundancy, and security posture and sends back a one page diagnosis. From there you get a named team and a fixed fee scope before any change touches production. **Which network vendors and platforms do you work with?** Cisco, Juniper, Fortinet, Palo Alto, Aruba, Meraki, F5, and SolarWinds, backed by CCNA, CCNP, JNCIA, NSE, and PCNSE certifications. We are vendor neutral: we recommend what fits your environment and budget, not what pays us to resell it. **Can you redesign our network without taking it down?** Migrations are planned around maintenance windows with redundancy designed in and tested rollback paths, so cutovers happen with minimal downtime for your users, usually none at all. **Do you offer ongoing monitoring or only single projects?** Both. Many clients start with a design or migration project and keep us on for 24/7 performance monitoring, traffic analysis, and alerting, with quarterly reviews of capacity and security posture. ## Systems Engineering URL: https://ealytics.io/systems-engineering Infrastructure that survives the failure you haven’t had yet. Servers, virtualization, storage, and backup for companies where one aging server or one untested backup is the difference between a normal Tuesday and a disaster. Designed, implemented, and run by certified engineers. ### Services **Server Implementation**: The five year old server nobody dares to reboot is a business risk, not a cost saving. We size, source, and implement enterprise grade servers built for the workloads you actually run. Includes: HPE ProLiant & Dell PowerEdge, Lenovo ThinkSystem & Supermicro, Cisco UCS Deployment, Hardware Sizing & Optimization. **Virtualization & Hypervisors**: When one host failure takes down five systems, you need failover that has been tested, not assumed. We build cluster ready environments where a failed host means a pause, not an outage. Includes: VMware vSphere/ESXi, Microsoft Hyper-V, Proxmox VE, High Availability Clustering. **Enterprise Storage**: Running out of space is predictable, and so is paying flash prices for archive data. We tier your storage to your workloads, from high performance SAN to cost effective NAS. Includes: HPE Nimble & Primera, Dell PowerStore & Unity, Lenovo DE & DM Series, Storage Tiering & Optimization. **Backup & Disaster Recovery**: A backup you have never restored from is a hope, not a plan. We engineer data protection to your RPO/RTO targets, with immutable backups and recovery that gets rehearsed, not assumed. Includes: Veeam Backup & Replication, Zerto DR Solutions, Immutable Backup Policies, Recovery Testing & Validation. **Proactive Monitoring**: The disk that fills up on a Saturday should page us, not surprise you on Monday. Live monitoring with intelligent alerting and capacity planning that sees problems coming. Includes: SolarWinds SAM/NPM, VM & Storage Monitoring, Capacity Planning, Performance Analytics. **Managed Operations**: When the one person who knows the servers leaves, everything they knew leaves with them. Runbooks, documentation, SLAs, and health checks: operations that don’t depend on any single head. Includes: Documentation & Runbooks, Support Backed by SLAs, Change Management, Regular Health Checks. ### Technologies Server Technologies: HPE ProLiant (Servers), Dell PowerEdge (Servers), Lenovo ThinkSystem (Servers), Supermicro (Servers), Cisco UCS (Servers) Storage Solutions: HPE MSA 2060/2040 (Entry Storage), HPE Nimble Storage (Intelligent Storage), HPE Primera (Mission Critical), Dell PowerVault ME4 (Entry Storage), Dell PowerStore (All Flash), Dell Unity (Unified Storage), Lenovo ThinkSystem DE (Hybrid Storage), Lenovo ThinkSystem DM (All Flash) Software & Platforms: VMware vSphere (Hypervisor), Microsoft Hyper-V (Hypervisor), Proxmox VE (Hypervisor), Veeam B&R (Backup), Zerto (DR), SolarWinds (Monitoring) ### Credentials and safeguards HPE Certifications (Server, Storage, Solutions), VMware VCP (VMware Certified Professional), CompTIA Server+, Microsoft AZ-100 (Azure Infrastructure), Microsoft AZ-800 (Windows Server Hybrid Admin), Microsoft AZ-801 (Windows Server Hybrid Advanced), Veeam VMCE (Certified Engineer), Zerto Certified Associate ### Entry engagement: Infrastructure Resilience Audit (Fixed fee · 2 weeks) The first paid step after the free assessment: a senior engineer inventories your environment, tests what you are counting on, and maps what fails together, including an actual restore test of your backups. Deliverables: - Asset, capacity & warranty inventory - Restore test of your real backups - Map of single points of failure - Prioritized, costed modernization roadmap Priced on the free assessment call. If your infrastructure is solid, the audit says so and stops there. ### FAQ **Which server and storage platforms do you implement?** Servers from HPE ProLiant, Dell PowerEdge, Lenovo ThinkSystem, Supermicro, and Cisco UCS; storage from HPE Nimble and Primera, Dell PowerStore and Unity, and Lenovo DE/DM series, sized and tiered to your actual workloads. **How do you approach backup and disaster recovery?** We engineer data protection to your RPO/RTO targets using Veeam Backup & Replication and Zerto, with immutable backup policies and regular recovery testing, so a restore is a rehearsed procedure, not a hope. **Can you virtualize our existing physical environment?** Yes. We build cluster ready environments on VMware vSphere/ESXi, Microsoft Hyper-V, or Proxmox VE with high availability failover and shared storage, migrating workloads in planned waves. **Do you manage the infrastructure after implementation?** If you want us to. Managed operations includes documentation and runbooks, support backed by SLAs, change management, proactive monitoring with SolarWinds, and regular health checks. ## How an engagement works Monthly IT support or a finance transformation over several quarters: every engagement runs the same way. That is what keeps the invoices free of surprises. 01. **Discovery** (Week 1): A free 60 minute session with a senior partner, ending in a one page diagnosis of your systems, close process, and reporting gaps. 02. **Onboarding** (Week 2): A named team, a RACI, and a fixed fee scope instead of an open hourly estimate. Accounting work starts the same week. 03. **Delivery** (Ongoing): Daily books, weekly status, one Slack or Teams channel, and senior approval on every deliverable before it reaches you. 04. **Optimize** (Quarterly): A quarterly review of your KPIs and scope, so the work gets tighter over time, not looser. ## What every engagement includes - **Fixed fee scopes**: You approve the scope and price before any work starts. No surprise invoices. - **Senior approval**: A senior engineer reviews every deliverable before it reaches you. - **Free assessment first**: A one page diagnosis of your environment before you commit to anything. - **Engineers + accountants**: One team runs your systems and the numbers flowing through them. ## General FAQ **How quickly can we start?** Accounting engagements start the same week. IT and software projects get a structured kickoff within two weeks of the discovery call, with a named team, a RACI, and a fixed fee scope before any work begins. **How do you price your work?** Fixed fee scopes, not open hourly estimates. You approve the scope before work starts, and quarterly reviews resize it as your needs change, so there are no surprise invoices. **Who actually does the work?** Senior oversight sits in New York and Zurich, with an operational delivery team in Pristina that costs less than a full US or Swiss bench. Senior reviewers sign off on every deliverable before it reaches you, and everything runs through a single Slack or Teams channel. **Do we have to hire you for everything at once?** No. Every service stands on its own: managed IT, a software project, or bookkeeping. Most clients start with one engagement and add from there. **Which tools and platforms do you work with?** We work with 20+ platforms across AWS, Azure, GCP, Kubernetes, and the surrounding tooling, alongside accounting and finance systems. We standardize on tools we trust and recommend what fits your stage and size, not what pays us to resell it. **What does the first call look like?** A free 60 minute session with a senior partner. We go through your systems, close process, and reporting gaps, and send back a one page diagnosis, including an honest note to wait if that is the right call. ## Contact URL: https://ealytics.io/contact Tell us where your systems and your numbers stand today. We reply within one business day with a scoped proposal, or an honest note to wait if that is the right call. Email: info@ealytics.io. Offices: New York · Zurich · Pristina (United States · Switzerland · Kosovo).